Privacy Policy

Trusted by brands all over the world for their social video & YouTube content.

Velvet Pickle Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Velvet Pickle Limited is a photography and videography business operating in the United Kingdom.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Email: [email protected]

2. What Information We Collect

We may collect and process the following information:

  • Name and business name
  • Email address
  • Phone number
  • Billing and payment information
  • Project details and correspondence
  • Website usage data (via cookies and analytics tools)
  • Images and video content created during booked services

3. How We Collect Your Information

We collect personal data when you:

  • Enquire about our services
  • Book a shoot or enter into a contract
  • Fill in a contact form on our website
  • Subscribe to marketing communications
  • Communicate with us via email, phone or social media
  • Browse our website (via cookies and analytics tools)

4. How We Use Your Information

We use your personal data to:

  • Provide photography and videography services
  • Process payments and issue invoices
  • Communicate about your project
  • Deliver final content
  • Improve our website and services
  • Send marketing communications (where consent has been given)
  • Comply with legal and regulatory obligations

5. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract: Where processing is necessary to fulfil a contract with you.
  • Legitimate Interests: For business operations, service improvement and marketing (where appropriate).
  • Consent: Where you have opted in to receive marketing communications.
  • Legal Obligation: Where required for tax, accounting or regulatory compliance.

6. Sharing Your Information

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

  • Accountants and payment processors
  • Cloud storage and file-sharing services
  • Website hosting providers
  • Marketing platforms (where applicable)

All third parties are required to respect the security of your personal data and process it in accordance with the law.

7. Data Storage and Security

We take reasonable technical and organisational measures to protect your data from loss, misuse, unauthorised access, disclosure or alteration.

Your data may be stored securely on password-protected systems and encrypted cloud services.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and tax requirements.

Project files and correspondence may be retained for business record purposes unless deletion is requested.

9. Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request erasure of your data (where applicable)
  • Restrict or object to processing
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

10. Cookies

Our website may use cookies and analytics tools to improve user experience and track website performance.

You can control cookie settings through your browser preferences.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

Email: [email protected]

Last Updated: 03/03/2026